As a customer service representative at TELUS, I specialized in telecommunication and provided quality service to clients across different channels. I contributed to increasing the customer retention rate by 25% and received multiple commendations for my performance and professionalism.
I graduated from Pamantasan ng Lungsod ng Pasig with a bachelor's degree in business administration, majoring in marketing management. I developed my knowledge and skills in marketing concepts, strategies, and tools, and applied them to various projects and case studies. I also completed three project management foundations courses from LinkedIn, which enhanced my ability to plan, execute, and monitor projects effectively and ethically.
I am passionate about marketing and eager to pursue a career related to it. I am willing to learn new things and challenge myself, as well as collaborate with others and contribute to the team's success. I believe that my computer literacy, time management, communication abilities, and English fluency are my strongest competencies, and I can leverage them to add value to any organization.